Saturday, September 24, 2005
Steps to get of automated voice response hell
We've all been there. Calling our bank, credit card company or cellular company and we have to hit dozens of key combinations before we can actually speak to a human.
This website details the necessary steps to cut through the voice jail.
Many systems just require you to hit zero, but quite a few are a bit trickier then that. Hopefully you don't have AT&T for cell service -- they report that AT&T wireless as "no easy escape".
This is yet another example of brand contact where many companies fall short.
We've all been there. Calling our bank, credit card company or cellular company and we have to hit dozens of key combinations before we can actually speak to a human.
This website details the necessary steps to cut through the voice jail.
Many systems just require you to hit zero, but quite a few are a bit trickier then that. Hopefully you don't have AT&T for cell service -- they report that AT&T wireless as "no easy escape".
This is yet another example of brand contact where many companies fall short.
You Can Own the Daily Show Set
The original Daily Show set is up for bid on EBay. 4 Days left and they are up to $1325
The original Daily Show set is up for bid on EBay. 4 Days left and they are up to $1325
Apple Fans drool over the packaging!
Wired reports on a Apple fans who save the packaging and even display them tastefully backlit with lamps from Ikea!
Apple truly gets the 'brand experience' and knows that the first contact with their products is when you open the packaging. Apple makes it an event that even inspires some to take pictures of every step along the way!
Yet another example of how Apple 'gets it'.
Wired reports on a Apple fans who save the packaging and even display them tastefully backlit with lamps from Ikea!
Apple truly gets the 'brand experience' and knows that the first contact with their products is when you open the packaging. Apple makes it an event that even inspires some to take pictures of every step along the way!
Yet another example of how Apple 'gets it'.
Online Advertising - 'The Come Back Kid'
A recent emarketer survey shows that after a decrease in online spending in 2001 and 2002, spending has rebounded dramatically with double digit growth predicted through 2009.
Where are the dollars coming from? According to an InsightExpress survey, 74% of media planning and buying executives reported an increased demand for Internet ad inventory in late 2004. That figure was 23 points higher than the next most in-demand medium, cable TV. In contrast, 19% or more of respondents cited decreased demand for media such as newspapers, radio, magazines and network TV.
A recent emarketer survey shows that after a decrease in online spending in 2001 and 2002, spending has rebounded dramatically with double digit growth predicted through 2009.
Where are the dollars coming from? According to an InsightExpress survey, 74% of media planning and buying executives reported an increased demand for Internet ad inventory in late 2004. That figure was 23 points higher than the next most in-demand medium, cable TV. In contrast, 19% or more of respondents cited decreased demand for media such as newspapers, radio, magazines and network TV.
Tuesday, September 20, 2005
Cool! - An Adaptor to Plug Skype into your Regular Phone
Well the blogosphere has been buzzing about the Ebay purchase of Skype. I still haven't signed up for an account, but I think I will now -->
My old friend Tony Heh just forwarded me this link for a SKYPE USB to RJ11 adaptor.
He says he loves it. With this adaptor it allows him to make both Skype and regular phone calls as well as receive both Skype and regular phone calls all in one place!
Very cool.
Well the blogosphere has been buzzing about the Ebay purchase of Skype. I still haven't signed up for an account, but I think I will now -->
My old friend Tony Heh just forwarded me this link for a SKYPE USB to RJ11 adaptor.
He says he loves it. With this adaptor it allows him to make both Skype and regular phone calls as well as receive both Skype and regular phone calls all in one place!
Very cool.
Information about Google WiFi found on corporate Website
Reuters is reporting that information found on the Google FAQ page mentions a beta product called Google WiFi. This rumored service that I reported on 8/17.
Looks like the gatekeeper of the world's information could become one of the globe's biggest Internet providers and one of its most powerful ad sellers, basically supplanting telecoms in one fell swoop.
I tried finding the page referenced in the Reuters article, but didn't see it. If anyone finds it on the Google site, let me know.
9/28 Update Here are the links referenced in the article above:
http://wifi.google.com/faq.html
http://wifi.google.com/download.html
Reuters is reporting that information found on the Google FAQ page mentions a beta product called Google WiFi. This rumored service that I reported on 8/17.
Looks like the gatekeeper of the world's information could become one of the globe's biggest Internet providers and one of its most powerful ad sellers, basically supplanting telecoms in one fell swoop.
I tried finding the page referenced in the Reuters article, but didn't see it. If anyone finds it on the Google site, let me know.
9/28 Update Here are the links referenced in the article above:
http://wifi.google.com/faq.html
http://wifi.google.com/download.html
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